Optimizing the digital customer journey in 2020

Explore how leading retailers are modernizing the customer journey in this new white paper.

	Turning Returns Into a Competitive Advantage The retail shopping experience has undoubtedly evolved due to the global pandemic, and retailers now need to improve the digital customer experience from initial touchpoints to parcel delivery and beyond. In this new white paper, explore how leading retailers are improving the customer journey by modernizing their returns processes and leveraging customer data. This playbook discusses: Why the growth of online sales means an increase in returns The story behind the disconnect between retailers' and customers' views of product returns Keys to turning the returns process into a competitive advantage Download Now Want to reach 45,000+ marketing executives with your own message? Get the media kit or contact us directly at advertising@industrydive.com. About this email: You are receiving this message as part of your complimentary newsletter subscription to Mobile Marketer. If you no longer wish to receive the daily newsletter, you can switch to a weekly subscription or unsubscribe. See our full privacy policy. Mobile Marketer is a product of Industry Dive, Inc. 1575​ Eye St NW, Suite 400, Washington,​ DC 20005