How to Make Your Brand Shine Brighter Than Your Competitors'

Our top morning stories for Monday, September 28, 2020

CMSWire Breakfast Bytes "I know what the power of silence is. When I used to play in clubs, everybody was loud; there was a lot of noise. So I would take my mute off the microphone, and I would play something so soft that you could hardly hear it... and you talk about listening." — Miles Davis We're bringing the top CX conference of 2020 to you!--Learn more about the DX Summit virtual event and we'll see you online this October. Featured Webinar Webinar: How To Accelerate Contact Center Transformation on AWS To Enhance Customer Satisfaction Companies seeking to improve customer satisfaction and drive operational efficiencies are turning to the cloud to simplify contact center operations, improve agent efficiency, and lower costs. In this webinar, AWS and G2 will share industry trends and best practices to help modernize your contact center strategy. Register Now How Do You Tell One Digital Cheese From Another? Your brand inevitably competes against goods with similar characteristics and value propositions online. Structured data shows how to stand out from the crowd. 5 Microsoft Teams Upgrades That Take It Deeper Into the Workplace Microsoft's Ignite conference is over and as expected Microsoft continues to make Teams the center of its productivity strategy. Here are the highlights. Content Sprawl Happens: How Will You Manage It? With the growth of Microsoft 365, organizations without a history in information management technology may be experiencing content sprawl for the first time. Does Your Company Have a Compelling Customer Experience Vision? A CX vision should be authentic, inspiring and mobilizing, breaking down a brand promise into ownable attributes and a picture of what could be. HubSpot Updates Enterprise CRM, Salesforce Sets Debut for CDP and More News This week's newsbyte includes announcements from HubSpot's INBOUND, updates from Conductrics, a new CDP from Salesforce, and more marketing and cx news. Featured e-Book How Successful Are Today's Marketers Download this e-book to review the findings and key takeaways for marketers to optimize their own strategies for driving personalized relationships with customers. Read Now Top CX Conference — Digital Experience Summit 2020 Meet with many of the world’s top digital customer experience leaders and gain unparalleled insight on topics such as personalization, voice of the customer (VoC), content management, artificial intelligence and so much more! Click the button below to automatically register! October 21, 2020 | FREE Virtual Event 1 - Click Registration © Simpler Media Group, Inc. 600 California St., 11th Floor, San Francisco, CA 94108 USA Email Preferences | Unsubscribe