Covid-19 could accelerate the robot takeover of human jobs
Inside a Schnucks grocery store in St. Louis, Missouri, the toilet paper and baking ingredients are mostly cleared out. A rolling robot turns a corner and heads down an aisle stocked with salsa and taco shells. It comes up against a masked customer wearing shorts and sneakers; he’s pushing a shopping cart carrying bread.
The robot looks something like a tower speaker on top of an autonomous home vacuum cleaner—tall and thin, with orb-like screen eyes halfway up that shift left and right. A red sign on its long head makes the introductions. “Hi, I’m Tally! I check shelf inventory!” A moment of uncertainty ensues. The customer heads down another aisle.
Tally carries on taking stock of Ritz crackers, tuna fish cans, and nutmeg. Customers—some wearing gloves, a few choosing to shop maskless—are unfazed by its presence.
What seemed a little strange to shoppers when Tally arrived a year ago is now, mid-pandemic, not even close to being the most unusual thing happening inside the store. The robot has become part of the backdrop, posing far less threat than other shoppers and arousing much less concern than more pressing topics such as personal safety, possible meat shortages, and when the next shipment of Clorox wipes might arrive.
Such machines are not just at grocery stores. Roboticists at Texas A&M University and the Center for Robot-Assisted Search and Rescue recently surveyed over 120 reports from around the world about how robots were being used during the covid-19 pandemic. They discovered them spraying disinfectants, walking dogs, and showing properties for real estate agents. But where they may be doing the most to save lives is in hospitals, helping with things like disinfection, patient intake, and delivery of supplies. Read the full story.
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